I’m not technical. Period. But when 50+ hard drives have to be removed and replaced with SSDs (solid state drives)… and it has to be done the first afternoon you arrive, you just jump in and try. The tech team showed us what to do and patiently coached us through each step. It was a true team bonding moment with a lot of giggling, sharing tools and helping each other out along the way. I admit the experience confirmed I am not technical nor terribly gifted with fine motor skills. But as the light in the hall faded, and the candles and headlamps came out, the work was complete and we had become a team. – B